All Systems Operational

RBC Outage Merchants Operational
90 days ago
99.9 % uptime
Today
RBC Outage Operational
90 days ago
99.9 % uptime
Today
Powertranz Gateway Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Powertranz Security Update Jul 14, 2025 11:00-11:15 UTC

To our valued Clients and Partners,


This is a reminder that our planned system maintenance for security enhancements is scheduled for Monday, July 14th 8:00 AM ADT.

We encourage merchants to be prepared to verify or test live transactions after the changes are made.

As previously mentioned, this is a routine update to introduce additional security and is similar to other enhancements we’ve introduced in the past. While action may not be necessary, it is important to ensure that your systems are using current and supported security protocols to avoid any disruption to your services.

The security updates have been accessible in the Staging environment since March 20th to allow merchants to validate their integrations prior to the production deployment July 14th.

If you are unsure whether any updates are needed on your side, we recommend checking with your web developer, website host provider, or plugin provider, depending on how your integration is set up.

For technical requirements, please refer to the secure documentation here:
https://developer.powertranz.com/docs/maintenance-notice (Password : PowerTranz)


If you have any questions, please contact support@powertranz.bm.


Sincerely,

Your Powertranz Operations Team

Posted on Jul 07, 2025 - 12:25 UTC
Jul 10, 2025

No incidents reported today.

Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025
Resolved - This incident has been resolved.
Jun 28, 13:34 UTC
Investigating - To our valued clients,

We would like to advise you that there is currently an issue which is affecting transaction processing through RBC.

At this time, affected transactions may be declining with the following response codes: 91-TimeOut, 96-System Malfunction, 98-Host Unreachable or 30-Format Error.

The underlying issue is currently being investigated.

We will advise you once we’ve received confirmation that ability to process transactions has been restored.

Thank you.

Your FAC Operations Team

Jun 28, 13:05 UTC
Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.